For many clients the 'backwash' is their favorite part of their whole salon visit. Having someone else choose the right shampoo and conditioner and then do the most wonderful massage is such a luxurious thing to have done.

Before shampooing I always ask my clients 'How is your scalp at the moment?' Is it dry, flaky, sensitive? Some are shocked by this question as maybe they haven't been asked it before.

I say, it helps me decide which shampoo I'm going to use on you. If your scalp is fine lets talk about the condition of your hair.

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